11 Trade Secrets To Creating A High-performance Dental Team
Susie Raso
Are you a dental practice owner or manager wanting to grow your business in the smartest and most effective way possible? Hard work certainly pays off, but growth doesn’t have to be a painful process.
Susie Raso, also known as The Dental Concierge, has always wanted to help others achieve their dreams, and now she’s doing just that.
With decades of experience in the dental industry, Susie understands all the ins and outs, the ups and downs, the pitfalls and perks, and she has compiled all of her hard-earned wisdom into one neat little package – this book!
11 Trade Secrets to Creating a High-Performance Dental Team equips you with critical skills, provides fresh insights, and guides you to:
- Nurture and lead happy, hyper-productive teams
- Craft an inspiring workplace culture
- Design an efficient and welcoming practice that keeps people coming back
- Communicate more effectively
- Master the art of great customer service
- Instil a high-performance mindset in yourself and your team
- Get ahead of the game – and the competition!
11 Trade Secrets to Creating a High-Performance Dental Team is the ultimate tool to help grow your practice, build an undeniable team and company culture, and adopt a true work smarter, not harder mentality.
With Susie’s high-performance strategies in place, your business practically grows itself.
About Susie Raso
Susie Raso is an NLP and dental practice performance coach, who practices NLP, timeline therapy, and hypnosis. She has over 25 years’ experience working in the dental industry, helping dental practitioners live the dream of owning their own successful practices.
As a child, Susie loved going to the Dentist. The staff were always so lovely and made her feel at ease. From a young age, she knew she wanted to help others, and becoming a dental nurse was the perfect way to do just that.
Susie is self-motivated and loves getting results, whether she’s helping a client through their anxiety or assisting a team member upskill and dare to be the best they can.
During her time in the dental industry, she noticed a huge unmet need among highly qualified Dentists, who tended to build their businesses around their own abilities to produce results. Inspired by the entrepreneurial practice owners she worked with, Susie recognised that most small business owners struggled to envision their businesses as separate from themselves. Combining her knowledge as a qualified trainer educator and NLP practitioner with her extensive dental experience and qualifications, she set out to help practice owners train, delegate, and build resilient teams so they could achieve the freedom they were looking for.
In her time getting to know and support practice owners throughout Australia, she has learned that while you and your practice are unique, for owners wanting to grow a practice, the challenges and frustrations aren’t.
Outside of her professional life, Susie loves a good, challenging game of netball, lifting weights, travelling, reading, and spending quality time with her family.
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